The Audit’s Results and Report – the True Story, According to the Iso 9001 Standard Requirements
The internal audit chapter is included under chapter 8.2 – Monitoring and measurement (it’s been said before on our web site already). When performing an audit you are monitoring processes. You sample a process and validate that it is done according to prior requirements. Once you stumble upon nonconformity, a process that was performed not according to a requirement, you must mention it in the audit report. But this is not the end of your story.
In this article we will review the ISO 9001 requirements for conducting the internal audit with reference to the ISO 19011 Standard “Guidelines for auditing quality management systems”. ISO 19011 provides guidance in order to achieve the ISO 9001 requirements for internal audit. Actually it is suitable for the environmental management system requirements for internal audits as well, but for now, we will focus on the ISO 9001 requirements only.
The ISO 9001 Standard requires that the management would bear the responsible for the audit’s results. The management will assure that any nonconformity revealed during the audit would be removed without any delays. The removal than would be verified and validated. Harsh requirements! Well, they have a point. The ISO 9001 Standard requires the management’s responsibility for implementing the Standard’s requirements. In fact, a whole chapter was dedicated to the matter (chapter 5 management responsibility , very clear). One aspect of the required responsibility is to assure the minimum as possible of nonconformities. Nonconformities can be revealed during audits. The relation is clear. The management becomes responsible for the audit’s results. Actually the revised ISO 9001:2008 Specifically requires that the management would ensure corrective action to nonconformities revealed during audits.






